Eticon.com: "Motivate Your Best Employee Talent." A short article about the importance of being as attentive to your best employees as you are to your best customers by Ann Chadwell Humphries.
Eticon.com: "Overcoming Phone Fury:
A Checklist To Keep You From Alienating
the Very People You Try to Attract!"
A short article about telephone etiquette by Ann Chadwell Humphries.
Eticon.com: "Statistics That Document What Rudeness Costs You: For Business People." A short article about the cost of rudeness in the workplace by Ann Chadwell Humphries.
Eticon.com: "What's Rudeness Costing You?" A short article contrasting appropriate and most respected behaviors in business situations by Ann Chadwell Humphries.
Eticon.com: “Handling the Holidays.” A short article about social skills for business receptions and banquets during the holiday season by Ann Chadwell Humphries.